Contact Us

SEND US YOUR BRIEF.

We are at Your

Help.

The #1 reputation management platform for local businesses.

Vadodara, GJ, India

digitify360@gmail.com

(+91) 87808 29226

1. What is Digitify360?

Digitify360 is an online reputation management software that helps businesses generate, manage, market, and analyze customer reviews effectively.

2. How does the free trial work?

We offer a 30-day free trial with no credit card required. You can explore all features of Digitify360 risk-free during this period.

3. Can I customize the review invitations?

Yes! Our platform allows you to create personalized email and SMS invitations using customizable templates.

4. How do I access my reviews?

You can access all your reviews through a centralized dashboard that aggregates feedback from multiple platforms.

5. What kind of insights can I gain from the analytics?

Our visual analytics tools provide insights into review trends, sentiment analysis, and competitive comparisons to help you make informed decisions.

6. Can I showcase reviews on my website?

Absolutely! Digitify360 provides customizable review widgets that you can easily integrate into your website and social media platforms.

7. How do I encourage more customers to leave reviews?

You can launch review generation campaigns using our platform, sending invitations and follow-ups to encourage feedback from satisfied customers.

8. What support options are available?

We offer a range of support resources, including documentation, FAQs, and customer support via email or phone.

9. Is my data secure with Digitify360?

Yes, we implement robust security measures to protect your data and ensure compliance with privacy regulations.

10. How do I cancel my subscription?

You can cancel your subscription at any time through your account settings, or you can reach out to our support team for assistance.

11. What types of businesses can benefit from Digitify360?

Digitify360 is suitable for various businesses, including local businesses, e-commerce stores, service providers, and freelancers looking to manage their online reputation.

12. Can I integrate Digitify360 with other tools?

Yes, we offer integration with multiple platforms, including social media and review sites, to streamline your reputation management process.

13. How often should I monitor my reviews?

We recommend monitoring your reviews regularly—daily or weekly—to stay responsive and manage your reputation proactively.

14. What if I receive negative reviews?

Our platform includes tools and resources for effectively managing negative reviews, allowing you to respond professionally and mitigate their impact.

15. How do I analyze customer sentiment?

Our analytics tools automatically assess the sentiment of customer reviews, providing you with insights into positive and negative feedback trends.

16. Can I respond to reviews through Digitify360?

Yes, you can respond to reviews directly from our dashboard, making it easy to engage with customers and address their concerns.

17. How do I set up notifications for new reviews?

You can customize your notification preferences within the platform to receive alerts via email when new reviews are posted.

18. What if I have multiple locations?

Digitify360 allows you to manage reviews for multiple business locations, giving you tailored insights and reporting for each one.

19. Are there any limits on the number of reviews I can manage?

Your subscription plan determines the number of reviews and features available. Higher-tier plans offer expanded capabilities.

20. How can I improve my overall rating?

Focus on gathering more positive reviews, responding to customer feedback, and providing excellent service to boost your overall rating.

21. Does Digitify360 provide training for new users?

Yes, we offer onboarding resources and tutorials to help new users navigate the platform and maximize its features.

22. Can I customize the review display on my website?

Absolutely! You can adjust the appearance of review widgets to match your brand’s style and design.

23. How do I collect feedback from customers?

You can collect feedback using our review invitation tools, follow-ups, and feedback forms integrated into your customer interactions.

24. What are the payment options for subscriptions?

We accept various payment methods, including credit cards and other online payment options. Details are available during the subscription process.

25. How can I contact customer support?

You can reach our customer support team via email at digitify360@gmail.com or call us at 📞 +91 87808 29226. We’re here to help!

Copyright ©2024 Digitify360

Contact Us

SEND US YOUR BRIEF.

We are at Your

Help.

The #1 reputation management platform for local businesses.

Vadodara, GJ, India

digitify360@gmail.com

(+91) 87808 29226

manav@digitify360.in

+91 87808 29226